Acme Status
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Major Resolved

Worker pool outage

Sep 18 · 02:25 UTC Affected Background Jobs Duration 2 h 34 min
02:25 UTC
+0 min
Investigating

Background Jobs is unavailable. Requests are queued but not processed.

03:11 UTC
+46 min
Identified

The worker pool failed to restart after a scheduled node upgrade. We are rolling the upgrade back.

04:05 UTC
+1 h 40 min
Monitoring

Workers are back online and processing the queue.

04:59 UTC
+2 h 34 min
Resolved

Background Jobs has fully recovered and the queue is empty.

Root cause

A scheduled node upgrade changed the container runtime version, which was incompatible with the worker pool's startup probe. Upgrades now run against a staging pool first.